Evercommerce is a leading technology platform providing integrated SaaS software solutions to over 500,000 global services SMBs. The company offers robust employee benefits ranging from medical benefits, https://remotemode.net/ 401(k) plan, employee wellness programs, paid time away, and more. Maybe you’ve noticed a theme with this list of best remote customer service jobs — they’re mainly in healthcare or insurance.

• But don’t be too quick to conclude things are going back to the days of 9 to 5 in the old cubicle.
• Depending on the role, employees can choose from 22 offices in the U.S.
• He didn’t want to be identified, worrying that anything he said publicly could make it harder to change work-from-home policies later.
• So, when you join a remote customer service job, then do your best to satisfy your clients and the company’s customers.
• We will continue to compete for talent in the global hubs, and we will be able to create opportunities for those in places we would have previously not been able to reach,” the company wrote in a blog post.

Employees can build hybrid work situations without a universal minimum requirement for in-office days. Optum is a global complete healthcare provider helping people at home, virtually, and at Optum healthcare hospitals serving 127 million individuals. Agilent is a leader in life sciences, diagnostics, and applied chemical markets with more than hundreds of awards and patents added to its hat for its innovations https://remotemode.net/blog/30-companies-going-full-remote-forever/ and inventions in the industry. Employees at Agilent can enjoy competitive benefits like health and wellness programs, financial benefits, volunteer time off, and other perks. Additionally, HR decision-makers and recruiters are optimistic about the future of recruiting, with 86% of talent practitioners expressing positivity about what the future of talent acquisition holds, according to research by Jobvite.

The companies sticking to fully remote work

After you submit an interest form or an application, an Automattic employee reviews it. By having a flexible-working model, Palmer says Lem-uhn is at a hiring advantage, given most PR firms have issued return-to-office mandates. Others started with in-office setups but switched to remote early on in their growth. Riannon Palmer (pictured below) is the founder of PR agency Lem-uhn. Launched in 2021, it initially had a London workspace under an informal flexible-hybrid policy, in which staff chose their in-office workdays.

In 2023, layoffs disproportionately impacted recruiters and human resources professionals as companies in various sectors conducted widespread workforce reductions and enacted hiring freezes. The need for HR, talent acquisition and diversity, equity and inclusion (DEI) professionals dropped as hiring activity stalled, especially in the tech sector. While other areas within tech organizations saw headcount reduced by 10% to 20%, companies downsized 50% of tech recruiters, the Wall Street Journal reported. The demand for these services slowed down in the recent challenging economic environment marred by high inflation, steep interest rates and subsequent corporate belt-tightening. To find one, add search terms like “remote” or “work from home” to your search listings.

Things to Do On the First Day of Your New Remote Job

“This role of being an ‘event planner’ is new for leaders, and represents a shift in how and why we come together,” she said. Most of their online customer service jobs require at least your high school diploma or GED equivalent, a few months of customer service experience, a computer, and an internet connection. With FlexJobs, you can find remote customer service jobs, chat support jobs, or flexible customer service jobs near you. Once you’ve found a work-from-home job that’s a good fit, browse customer service resume examples to get inspiration for your own resume. Sutherland is a worldwide process transformation company with more than 60 global operation centers, over 120 clients, and 38,000 employees in 19 countries.

• Below is a list of a few of the highest-paying remote jobs you can consider.
• The next round is a technical assessment—either through multiple interviews or a written test (depending on your role).
• If your application qualifies, you go through a video interview with your future manager.
• Potentially even more important than abstract data are the surprisingly deep feelings of a great many workers about holding on to at least some degree of flexibility.
• You only need a high school diploma or GED to be a remote customer service representative for Aetna, and they prefer candidates with computer knowledge and resolution-focused customer service skills.
• Siemens’ new policy on remote work focuses on quality over quantity.

Yet they still often prefer in-office patterns, he adds, not because they’re necessarily limited by virtual working, but because they’re actually constrained by a predisposition towards physical workspaces. “We started realizing, (remote work) is working. Our teams are functioning more efficiently than ever before,” he said. But when the pandemic hit in March 2020, offices across the country — including Drift’s headquarters in Boston and three satellite offices — closed, and work became entirely remote. Our teams are functioning more efficiently than ever before,” he said. “The hardest part for me in this transition was I had a limiting belief that I couldn’t hire the most senior people…without meeting them in person. But I was forced to do that [when the pandemic started] and once I saw it happen and see those people get integrated and be productive, then… I said ‘Oh, we should do this forever,’” said Cancel.